To initiate an exchange, email us at .
In order to process and exchange certain policies must be covered:
- Items must be in original condition with the tag and hygiene seal remaining in place.
- Items must not have been worn, washed or altered in any way.
- The shipping cost incurred for exchanging items to K-STRAND for an exchange are not covered by us.
- In case you ordered a full set, the full set must be returned for an exchange (top and bottom).
*We try and process returns as quickly as possible.
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